Privacy Commitment

When you engage with Wellbeing Plan, we collect various types of information to provide you with tailored lifestyle guidance. This includes:

• Personal identifiers such as name, email address, and phone number provided via our booking forms.
• Lifestyle details including dietary habits, physical activity levels, and daily routines shared during online sessions.
• Financial information processed securely for session payments (we do not store raw card details).
• Technical data such as IP addresses and browser types collected for site performance analysis.

We use the data collected for specific, legitimate purposes related to your wellbeing journey:

• To facilitate and manage your online wellness session bookings.
• To develop personalized nutrition guidance and habit transformation plans.
• To communicate updates regarding our services and educational resources.
• To improve the functionality and user experience of wellbeingplan.co.uk.

Under UK data protection laws, you possess several rights regarding your personal information:

Right to Access: You may request a copy of the data we hold about you at any time. We will respond to such requests within 30 days.

Right to Rectification: If any information we hold is inaccurate or incomplete, you have the right to request updates.

Right to Erasure: In certain circumstances, you can ask us to delete your personal data from our systems.

Withdrawal of Consent: Where we rely on your consent to process data, you may withdraw it at any time by contacting us.

We implement rigorous organizational and technical safeguards. All online sessions are conducted via secure, encrypted video platforms. Documentation is stored within protected cloud environments with multi-factor authentication. We strictly limit access to your data only to those personnel necessary for providing your consultations.